SUBSCRIPTION
How It Works
All your subscription questions, answered. Click any topic to learn more.
How do I start a subscription?
How can I manage my subscription?
How do I pick the frequency of delivery?
How do I get 35% off?
Can I pause my subscription?
How do I add more products to my subscription?
How do I cancel my subscription?
How do I swap products in my subscription?
How do I skip a shipping cycle?
How do I reschedule my next order?
1.
How do I start a subscription?
Set up your first order in just a few clicks.
Step 1:
Select your product and click “Add to Subscription” under Purchase Options.
Tip: You’ll get an automatic discount of up to 25%!
Step 2:
Choose your preferred delivery frequency (e.g., Monthly Subscription, Weekly or Bi-Weekly), then click Add to Cart.
Step 3:
At checkout, confirm the subscription item is shown under your order summary.
Step 4:
Complete your purchase by clicking Pay Now. That’s it — you’re subscribed!
2.
How can I manage my subscription?
Manage, skip, pause, or swap — all in one place.
Step 1:
On our website, click on “Manage Subscriptions” in the top navigation bar.
Step 2:
Enter your email address and click “Email Magic Link.”
Step 3:
Check your inbox and click the link in the email to access your subscription dashboard.
Step 4:
Once inside, you can easily pause, edit, or cancel your subscription anytime.
3.
How do I pick the frequency of delivery?
Choose how often your chicken arrives — weekly, bi-weekly, or monthly.
Step 1:
Go to Manage Subscription dashboard and look for Edit Frequency under your subscription details.
Step 2:
Click it, then select your preferred delivery interval — Monthly, Weekly or Bi-weekly.
Step 3:
Hit Update to confirm. That’s it — your new frequency is set!
4.
How do I get 35% off?
No codes. No fuss. Just rewards for staying on.
Step 1:
Go to the Manage Subscription dashboard and look for your current subscription item.
Step 2:
In the price breakdown, you’ll see: “After 3rd cycle… (35% off)” — just stay subscribed for 3 consecutive billing cycles to unlock the discount automatically.
🎉 No code needed. Just stay on track and enjoy bigger savings!
5.
Can I pause my subscription?
Need a break? Hit pause — we’ll be right here when you’re ready.
Step 1:
Go to the Manage Subscription dashboard and scroll down to view your current subscription.
Step 2:
Click the Pause Subscription button at the bottom right of your subscription panel.
Step 2:
A pop-up will appear — click Confirm to pause your subscription.
6.
How do I add more products to my subscription?
Craving more? Add extra items before your next delivery.
Step 1:
Go to Manage Subscription dashboard and click on Add Product.
Step 2:
Browse or search for the item you'd like to include.
Step 3:
Adjust the quantity to your preference.
Step 4:
Click Add Product to confirm and include it in your next delivery.